Cancellation & Refund Policy

This Cancellation and Refund Policy (“Policy”) applies to all paid subscriptions, services, or plans offered under the Zunoy brand, including but not limited to:

• Zunoy Uptime
• Zunoy FormAPI
• Zunoy MockAPI

By purchasing or subscribing to these services (“Services”), you agree to the terms set forth in this Policy, as well as any other applicable terms and conditions found on our website or within our products. No refunds are offered for any reason, to the fullest extent permitted by applicable law.

1. Billing Cycle:
   • Subscriptions may be offered on monthly, yearly, or other billing cycles. Payment for each billing cycle is due in advance.
   • You agree that you will be charged the full amount for the upcoming billing cycle on the first day of that cycle (or as otherwise stated in your subscription terms).
2. Automatic Renewal:
   • Automatic Renewal: Subscriptions automatically renew at the end of each billing cycle unless canceled beforehand in accordance with this Policy.
   • No Mid-Cycle Refunds: If you cancel during a billing cycle, your subscription will remain active until the end of that cycle. No partial or prorated refunds will be issued for the remaining portion of the billing period.
3. Subscription Fees:
   • All subscription and service fees are non-refundable.
   • Prices and terms may change at our discretion. Any price changes will be communicated prior to the next billing cycle.

1. How to Cancel:
   • You may cancel your subscription at any time through your account settings within the relevant Zunoy product, or by contacting support@zunoy.com with the subject line “Subscription Cancellation.”
   • Once canceled, you will not be billed for subsequent billing cycles.
2. Effective Date:
   • Your cancellation takes effect at the end of your current billing cycle. You will retain access to the subscribed Services until that cycle concludes.
3. Immediate Termination by Zunoy:
   • Breach of Terms: If you violate our Terms of Service, engage in fraud, or misuse our Services, we reserve the right to terminate your account immediately without any refund.
   • Preemptive Action: In cases of suspected illegal activity or actions that may harm Zunoy’s interests, we may suspend or terminate your subscription to protect our business and users.

1. No Refunds for Any Reason:
   • All Fees Non-Refundable: We do not offer refunds, credits, or prorated billing adjustments under any circumstances, including but not limited to unused subscription periods, partial use of Services, or dissatisfaction with performance.
   • Chargebacks & Payment Disputes: If you initiate a chargeback or payment dispute without first contacting us, we may suspend or terminate your account. You will remain liable for any outstanding fees or losses incurred by Zunoy due to the dispute.
2. Exceptions:
   • To the maximum extent permitted by law, no exceptions to this no-refund policy will be made. If applicable law in your jurisdiction mandates any form of refund, our liability will be limited to the minimum amount required by law.

1. Limitation of Liability:
   • Zunoy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to this Policy, your use of our Services, or any inability to access or use the Services.
   • You acknowledge that the total liability of Zunoy for any claim arising out of or relating to this Policy shall in no event exceed the subscription fees paid by you for the specific billing cycle during which the claim arose.
2. Changes to Services:
   • We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice, and without obligation to provide refunds or credits.
3. Indentification:
   • You agree to indemnify, defend, and hold harmless Zunoy, its parent (MentCube Innovations Private Limited), affiliates, officers, directors, and employees from any and all claims, liabilities, damages, or costs (including attorneys’ fees) arising from your use of the Services, violation of this Policy, or infringement of any third party’s rights.
4. Force Majeure:
   • Zunoy shall not be liable or responsible for any failure to perform or delay in performance of any of our obligations that is caused by events outside our reasonable control (including, but not limited to, natural disasters, governmental actions, or internet disruptions). No refunds or credits will be issued in such events.

• Right to Update: Zunoy reserves the right to revise or update this Policy at any time to reflect changes in our Services, business practices, or legal obligations.
• Notification of Changes: Any significant modifications will be posted on our official website or communicated via email or product dashboard. It is your responsibility to review this Policy periodically. Continued use of our Services after any changes become effective constitutes acceptance of those changes.

• Email: support@zunoy.com
• Company: MentCube Innovations Private Limited
• Brand: Zunoy