Shipping & Delivery Policy

1. Introduction

This Shipping & Delivery Policy (“Policy”) outlines how Zunoy (MentCube Innovations Private Limited) delivers its products and services to customers worldwide. By purchasing or subscribing to our products (including Zunoy Uptime, Zunoy FormAPI, and Zunoy MockAPI), you agree to the terms of this Policy.

2. Digital Products and Services

1. Digital Delivery:
   • All Zunoy services are delivered electronically via your online account or through our websites, APIs, and associated platforms.
   • Once payment is processed successfully, you will typically receive immediate access to the features, functionalities, or subscription level you’ve purchased.
2. No Physical Shipment:
   • Because Zunoy does not offer physical products, no traditional shipping or logistics (e.g., courier or postal service) apply to our services.
   • You will not incur any shipping fees or related costs since our services are entirely digital.
3. Access Credentials:
   • After successful payment and registration, you may receive login credentials, unique API keys, or other digital access methods.
   • These credentials are typically delivered via email or made available through your user account dashboard.

3. Service Activation

1. Activation Timeframe:
   • Most Zunoy services activate within minutes after the successful completion of the sign-up process and payment. In rare cases, additional verification steps may be required, which could delay activation.
2. Communication:
   • You will receive any necessary instructions, confirmations, or activation details at the email address provided during registration. It is your responsibility to ensure that the provided email address is correct and accessible.
3. Technical Issues:
   • If you encounter any issues accessing your purchased services, contact us at support@zunoy.com. We will strive to resolve any technical difficulties in a timely manner.

4. Geographic Availability

1. Global Access:
   • Zunoy’s digital services are generally accessible worldwide, barring any technical or legal restrictions in specific regions.
2. Local Regulations:
   • It is your responsibility to ensure that accessing or using our services is legally permissible within your jurisdiction.

5. Delays and Interruptions

1. Internet Connectivity:
   • Zunoy is not responsible for delays or interruptions caused by issues with your internet service provider, hardware, software, or other factors beyond our reasonable control.
2. Service Maintenance and Downtime:
   • From time to time, we may schedule routine maintenance or upgrades that temporarily affect service availability. We will endeavor to provide notice of any significant downtime.
3. Force Majeure:
   • Zunoy shall not be liable for delays or failures in performance resulting from events outside our reasonable control (e.g., natural disasters, government actions, or large-scale internet disruptions).

6. No Refund Policy

1. No Refunds:
   • As stated in our Cancellation and Refund Policy, we do not offer refunds for any reason once digital delivery or service access has been granted.
   • By purchasing or subscribing to our services, you acknowledge and agree to this no-refund policy.

7. Changes to this Policy

• Right to Update:
  • Zunoy reserves the right to modify or update this Policy at any time, to reflect changes in our offerings, business practices, or legal obligations.
• Notification of Changes:
  • Any significant changes will be posted on our official website or communicated via the relevant product dashboard. It is your responsibility to review this Policy periodically. Continued use of our services after any changes become effective indicates your acceptance of those changes.

8. Contact Us

For any questions or concerns related to shipping, delivery, or access to Zunoy’s digital services, please reach out to us at:

• Email: support@zunoy.com
• Company: MentCube Innovations Private Limited
• Brand Name: Zunoy